One of our specialty at Matalonco Garage doors, is overhead garage door repair in NYC. We provide repair service for garage doors from all brands in New York. Whether it is a residential garage door repair in Staten Island, or an overhead commercial garage door repair in Brooklyn, we can provide the solution.
We know that sometime, it seems like the garage door picked the worst time to get stuck or stop working. But there is no need to panic, thanks to our 24-7 emergency garage door repair service in New York, you can be sure that no matter what time or what day, someone will always be there, since garage door service is what we do, and we do it with passion.

Garage Door Spring Repair New York

Before we talk about a broken garage door spring and the reasons, we would like to make clear, that an overhead garage door with a broken spring, whether it is a torsion spring system or extension spring SHOULD NOT BE USED, and should be repaired by a trained garage door technician. Using an overhead garage door with a broken spring, can lead to a bigger damage, and can even be deadly.
Most garage doors in New York are equipped with one of two springs systems: Extension springs – where the springs are mounted above the tracks (on the sides of the door), and the other spring system is the Torsion spring system, where the springs are centered at the top of the garage door.
If you ever wondered what is the purpose of installing spring for your garage door, and it does not matter if it is a garage door in New York or a garage door in Virginia, is that the springs are the force which make it easier to use the heavy overhead door. A spring system which is installed and adjust correctly, can make it possible to open even a heavy duty commercial overhead door with a simple push. Any spring that was correctly installed, and that perfectly match the garage door which it need to operate, should last for many years, as long as the spring – like other parts of the garage door – are being maintained every 3-6 months. 

Here is an example of extension springs:

What to do if the spring snapped?

When a garage door spring break, (In most cases the spring will snap when the door is down in closed position, when the spring is under the most amount of tension), and it usually followed by a loud and scary noise of a spring which was under a large amount of tension and suddenly snapped. If it is an extension spring system, and you do have safety cables installed, then the break of the spring shouldn’t be followed with a damage, since the safety cables restrain the spring, and prevent it from damaging the other parts of the overhead door, objects which located near it, or people. If you do not have safety cables installed, you should contact a garage door repair man in New York to come and install them. The extension spring safety cables may not be essential to way the door to your garage operating, but they can protect the garage door and the people who uses it, in case the spring will break.

Types of Garage Door Springs

There are 2 main types of overhead doors in New York, extension springs and torsion springs. We would like to go over the types of springs and the way to deal with them in case one of them or both of the snap. But no matter what spring system is installed, and no matter if it is a garage door in Westchester New York, or a garage door in Mt Vernon NY, the best way to deal with broken spring will be to completely stop using it.

The Extension spring system

If you would like to know if your garage door is working with extension spring, simply go to your garage and look at the door. If you see that the springs are installed on top of the tracks of the door, and the springs are parallel to them, that mean that you have extension spring system. Most doors use 2 springs (1 on each side), and sometime there are doors with 4 extension springs (2 on each side).
The extension spring system is usually installed in lighter doors, like the single garage doors you can find in New York, and replacing a broken spring shouldn’t be a complicated project for a trained technician. During years of servicing garage doors in New York, we learned which ones are the most popular extension springs we need to replace almost on a daily base, so we carry them with us.

Safety Cables

Earlier we explained the need for the safety cables, and how they can protect from damage and even injuries in some cases. And the best way to explain that is with an example from life: We once sold a remote control to a customer in NYC, and once we noticed that his garage door isn’t equipped with safety cables, we recommended him to install them. He thought that there is no need for that, and said that he prefer not to. After 2 months we received a phone call from the same customer, who asked for a service again, and when we arrived, we discovered that one of the springs snapped, and the spring damaged the top section of the door, so now he needed to replace a section beside the spring. If that customer would of listen to us, and allowed us to install safety cables, he could save hundreds of dollars.

Torsion Spring System

Torsion springs are usually installed for the heavier garage doors, especially for commercial doors in New York. To check if your door is working with a torsion spring system, look at the door and locate the springs. If they are in the top, close to the center, and wrapped around a shaft, it mean that your door is working with torsion spring system.
There are many sizes of torsion springs. And we are doing our best to carry most sizes with us. But to carry all sizes of torsion springs is simple impossible, since the options are endless. With so many types and weights of overhead doors in New York, it is almost impossible to carry everything. But what we do, is carrying a large amount of springs, to fit most of the overhead doors in New York.
Unlike the extension spring system, torsion springs do not need safety cables. But what they do need is more careful when a spring break. Trying to use a garage door with broken spring can be both dangerous, and may lead to a bigger damage.

Here is an example of a broken torsion spring:

Do it yourself spring repairs

We are often beings asked: “Can I replace the spring by myself”? We try and avoid answering the question directly, because the garage door services, whether it is a garage door in the Bronx, or a garage door repairs in New York, can get complicated from time to time. It start from the type and the size of the door, through what exactly the problem is, and ending with what part do you need. And this is just for the door itself. But you and your knowledge and equipment is also an important variable in the equation.
But at the same time, the garage doors in New York often effected by the extreme weather, and it may cause to problems that can be easily repaired by doing it yourself, and with a basic set of tools. BUT, spring replacement is not a repair we would recommend to do by yourself, unless you know exactly what you are doing, you have the right part, and the right tools.
And we would like to make it clear, you may find a garage door supplier in New York to sell you a spring, but many springs may look alike to you, when they are actually different from each other. So make sure that you have the right spring for the job, since a spring that looks the same, or which is almost the same is not enough.

Out of tracks Garage Door Repairs New York

It can be a garage door in the Bronx, garage door in New York State, or garage door in Todt Hill, if your overhead door went out of the tracks, do not use it, and call a garage door specialist to repair it for you.

There are many garage door problems, which can prevent garage door from working properly. It can be a spring that snapped, a cable that snapped, or a panel that snapped. But one of the most dangerous problems, that we deal with almost every day while repairing garage doors in New York is out of tracks garage door. Whether it is a garage door in Brooklyn, commercial garage door in Pelham Manor, or out of track overhead door in Westchester County. If you will look at your garage door, you will find that what hold overhead doors in NYC on the tracks are the rollers. When the roller jump out of the track, the door cannot, and shouldn’t be operated, until a garage door expert will put it back on the tracks. You may consider pushing the roller or the rollers back into the tracks, and not using a qualified garage door technician in Westchester County to do the repair, but that will be a mistake, since when garage door in New York is out of tracks, there is a reason for that, and the reason should be taken care of before the door can be used again. If you will not address the issue, the door can come out of tracks again, and the next time can be even more dangerous, since the overhead door can fall completely out of the tracks.

Garage Door Opener Repair New York

Although most people think that the force that lift and close the automated garage door is the electric opener/motor, it’s actually the spring system which in charge of lifting even the heaviest garage doors. But that doesn’t change the need for a strong and reliable garage door opener. Yes, an automated garage door can make our life much easier, but there is one thing you should never ignore, and that is safety: No matter if you have a chain drive opener, or a belt drive opener, if it is a commercial overhead garage door in NYC or a residential single car garage door in Scarsdale New York, the safety sensors federal law demand that every automated garage door will include a reversing safety feature, like safety sensors.
The safety sensors installed on each side of the entrance (Close to the tracks and no more than 6 inches above the floor), they are facing each other, in order for the laser beam between them to work efficiently. Whenever the automated overhead door is in movement, and someone cross the laser beam, the garage door will stop its movement and reverse. This way, whatever it is that crossed the beam and entered the door’s path, whether it is a person, a pet, a car, or any other thing, is protected from being hurt by the door.

Lift Master Opener Repair New York

If you will search for a garage door opener supplier in New York, you will find many results that point to different brands. The opinions are different on which opener is the best, and we are not here to discuss it in this article which is about garage door repair in New York. But we will say our opinion about the Lift-Master opener, which is the brands that we choose to work with.
When you repair and install openers almost on a daily base in New York, you are learning with your own eyes and your own hands which is the opener you choose to recommend to your customer to install. When you put your name on the job, and you know that a bad service can get your reputation stained, you prefer to work with brands which are little more expensive, but offer a lot more in terms of quality. So the brands we choose to supply is Lift Master.
It doesn’t really matter what type of opener it is, whether it is a chain or belt drive opener, ½ H.P, ¾ or 1 Horsepower motor, we know that when we install a Lift master opener, we are adding one more person to the list of satisfied customer who can recommend Matalonco Garage Doors and know that they just recommended a reliable garage doors company.
If you are thinking to install a new garage door opener, or to replace an existing electric opener, please contact us, and we will help. We installed and replaced countless amount of electrical openers for garage doors in New York, and we will be glad to add you to our long list of satisfied customers.

Out Of Track Garage Door New York

Overhead garage door that fell out of track can be dangerous, should not be used and should only be fixed by a trained garage door technician. Using an out of track garage door, or an attempt to repair it using someone who isn’t qualified for the repair, can increase the damage, and can even be dangerous. We offer a same day garage door repair service in New York, and we will be happy to come to your place today, and to repair the door for you.
There are many reasons, which can lead to a garage door that went out of track: From an obstacle on the doors path, a broken or damaged track, to a broken roller. And since there are many possibilities that can lead to out of track garage door, so there are many ways to repair it, each reason and it solution. But for us, to put the overhead door back on track, does not mean that we have completed the job. For us to do a compete job, is to locate the reason that the garage door went out of track, and to repair that as well, so we know this won’t happen again. We fixed hundreds of out of track garage door in New York: No matter if it is a commercial overhead garage door repair in Queens, or a garage door in Brooklyn, we are here for you, and we will help you put your garage door back on track, and make it operable again.

Commercial Overhead Door Repairs New York

Unlike the residential doors, which in some cases should also not be repaired in DIY repairs, the commercial overhead doors should always be repaired, installed and maintained by a trained and experience technician, who have the tools, the right parts and the knowledge to complete the repair on the safe side. The overhead doors in New York can weight hundreds of pounds, and trying to force a commercial overhead door which got stuck, or trying to repair it by yourself can end with sad results.
We understand that a commercial overhead door in NYC which is stuck, can mean a great loss of money for your business. So we offer emergency commercial overhead door repairs in New York, and we can probably fix your door today. Whether it is an industrial overhead door maintenance, spring replace or install a new garage door, we can help. We offer professional technicians, who saw everything in the industry, and know how to deal even with the most complicated projects.
The possibilities for a commercial garage door issues are endless. From the obvious problem of a door which was hit by a track, and went out of its tracks, to a door which one of the springs broke, or even a glass overhead door. But the most common reason for garage door issues is with the maintenance, or to be more accurate, the lack of it. If you can’t remember the last time that a trained technician maintained your garage door, or if the door is not working like it used to, you should consider contacting a garage door company which specialize in garage doors in New York.
If you are not sure whether you own a commercial overhead door or a rolling gate, we can help you with both, since we specialize in all types of rolling doors and gates in New York. But to help us determine which one of our teams will be the one that will give you the fastest service, we recommend that you will check this article that explain if it is a garage door or a rolling gate.

Garage Door Maintenance Service New York

We saved the most important tip we can give you to the end, and that is a garage door maintenance. Whether your garage door is in NYC, or your garage door is in Staten Island, every garage door need to be maintained at least twice a year. A garage door maintenance is a simple process that can be done in a DIY, with a basic knowledge, or can be done by a trained garage door repairman, who can also inspect the garage door in terms of safety.
The garage door maintenance include lubrication of the garage door, reinforcing lose parts, tuning the springs and the opener, and general inspection. A professional garage door maintenance will improve the way the garage door is moving, and will extend the life cycle of the garage door and its parts. If you need a garage door maintenance in NYC, we welcome you to contact us, and to take advantage of our garage door maintenance packages, that will save you money, and make sure that your garage door will continue to serve you for many years.
If you prefer to maintain your garage door by doing it yourself, we recommend you to watch a Video by Low’s which explain how to perform a professional garage door maintenance. Again, this is for residential services only, and you should always follow the safety guidelines that can protect you in many cases. If you have any question regarding a garage door repairs in New York, or anywhere else, we welcome you to contact us and we will try to assist you.